Terms and Conditions
Welcome to Mehboobaa! By accessing or using our website (www.mehboobaa.com), you agree to be bound by these Terms and Conditions. Please read these terms carefully before using the site or placing an order. If you do not agree to these terms, please do not use our website.
1. General
These Terms and Conditions govern the use of Mehboobaa’s website, including making purchases, browsing, and engaging with any content on the site. By accessing the website, you agree to be bound by these terms and any additional policies referenced herein.
We reserve the right to update or change these terms at any time without prior notice. Your continued use of the site after any modifications to the Terms and Conditions will be considered acceptance of those changes.
2. Use of the Website
By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or guardian. You agree to use this website only for lawful purposes and in a manner that does not infringe upon the rights of others.
You are not allowed to:
- Engage in fraudulent activities or provide false information.
- Use any automated system, software, or devices to access the website without permission.
- Attempt to interfere with the website’s functionality, security, or availability.
3. Account Creation
To make a purchase on Mehboobaa, you may be required to create an account. By doing so, you agree to provide accurate and current information. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account.
If you suspect any unauthorized use of your account, you must notify us immediately at info@mehboobaa.com.
4. Product Information
We make every effort to ensure that the information displayed on our website, including product descriptions, prices, and availability, is accurate. However, we do not guarantee that the content is error-free, complete, or up-to-date. In the event of an error, we reserve the right to correct it and update your order accordingly.
All products displayed on our site are handcrafted, and slight variations in color, texture, or design may occur, which is inherent to the nature of handcrafted products.
5. Pricing and Payment
All prices on our website are listed in Indian Rupees (INR) and are inclusive of any applicable taxes unless otherwise stated. We reserve the right to change our prices at any time without prior notice.
We accept multiple forms of payment, including credit/debit cards and online payment gateways. By placing an order, you authorize us to charge your payment method for the total amount of your order, including any shipping fees and applicable taxes.
6. Shipping and Delivery
We strive to deliver all orders promptly, but shipping times may vary depending on your location and the availability of products. You will receive tracking information once your order has been dispatched. Please refer to our Shipping Policy for detailed information about delivery times and costs.
Mehboobaa is not responsible for any delays in delivery caused by external factors such as customs clearance, weather conditions, or courier issues.
7. Cancellation and Modifications
You may cancel or modify your order within 24 hours of placing it by contacting our customer support team. After this period, we cannot guarantee that the order can be changed or canceled, as we begin processing it immediately.
Custom-made or personalized items cannot be canceled once the order is confirmed.
8. Returns and Exchanges
We offer exchanges on most items, but due to the handcrafted nature of our products, we do not offer refunds. For full details, please refer to our Returns and Refunds Policy. Items must be returned in their original condition, and exchanges are subject to stock availability.
9. Intellectual Property
All content on this website, including text, graphics, logos, images, and designs, is the intellectual property of Mehboobaa and is protected by copyright and trademark laws. You may not reproduce, distribute, or display any content from our site without our prior written consent.
10. Limitation of Liability
Mehboobaa shall not be held liable for any direct, indirect, incidental, or consequential damages that result from the use of, or inability to use, our website, including but not limited to any damages for loss of profits, data, or business interruption.
We do not warrant that the website will be error-free or uninterrupted, nor do we guarantee that the server or any content available for download is free of viruses or other harmful components.
11. Indemnification
You agree to indemnify, defend, and hold harmless Mehboobaa, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of your use of the website, violation of these Terms and Conditions, or infringement of any intellectual property or other rights of any third party.
12. Governing Law
These Terms and Conditions shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising from these terms or your use of the website will be subject to the exclusive jurisdiction of the courts in [Insert City, State], India.
13. Changes to Terms
We may modify these Terms and Conditions at any time. Changes will be posted on this page, and we encourage you to review this page regularly to stay informed. By continuing to use our website after changes are posted, you agree to the revised terms.
14. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: info@mehboobaa.com